I know this is for individuals usually, but I ordered pumps from this site that were listed as "in stock - same day shipping" over a week ago. Only to find out they are backordered . I've asked them to cancel and refund with no luck.
Never heard of them or ordered from them before. Not kewl on their part.
Have you tried calling them. they have a number listed on the bottom of their pages. I'd try that and see.