This discussion has been going on for many years and will most likely continue until we are regulated out of our hobby one day.
There are good LFS and sadly, some not so good LFS. If your main criteria is price, you are most likely part of the problem we are facing in the hobby today. It's a race to the bottom for certain suppliers, and Hell or High Water, you'll drive another 30 minutes to save $5 on a $50 fish. We have stores that care about their livestock, medicate and dip, while cultivating and coaxing them into a healthy state. They buy using short supply chains, attempting to avoid animals that were not collected sustainably (for which they must often rely on their suppliers) and whenever possible, they source captive bred or maricultured animals. Great!
Once these animals arrive at the LFS they must be fed, housed properly, often times medicated and kept in clean, not overcrowded, low stress environments. Overcrowding, cloudy water, obviously diseased fish that aren't being treated and lack of attention to husbandry are good things to avoid when selecting an LFS. All LFS loose animals, just as we do in the hobby. However losses should be few and infrequent,assuming no issues with shipping or a bad supplier. Fish and corals don't do well when sitting on the tarmac for 24 hours, having missed their connecting flight.
Is a Flame Angel a Flame Angel? Why does one store sell it for $50 while another prices it $85? Where did it come from? Hawaii, Marshall Islands, CXI, Cebu, Tahiti or was it captive bred? Location, location, location... just as in real estate, pricing is also driven by where the animal originated. Which wholesaler sourced the fish? What are their handling procedures? Do they churn and burn or do they allow the animals to rest before shipping? How long was the supply chain before it arrived on 104th in LA? Once it's in the hands of the LFS, is it QT'd? Is there prophylaxis and careful observation before it's sold to you? Or... are you buying out of a bag? Oh wait, you bought a captive bred Flame Angel... well that's going to be $150 please.
Now that I've invested all this time into an animal that is fairly sensitive, I have to make a profit if I want to pay my store expenses and feed my family. What is an acceptable margin based on the overhead and stock that I must carry? If it's enough, I'll stay in business. If I price myself too low, or suffer large losses, or sell poor animals... eventually it's going to effect my business. Of course, if I do everything right, I still could fail due to economic issues or other items out of my control. There are a few stores that have been around for a long time here in Colorado, but they are few and far between. Those that have survived the longest have learned that in the race to the bottom, everyone loses.
The Colorado landscape is littered with failed and closed LFS. It requires hard work, knowledge, dedication, good supply chains and a bit of luck to succeed. A decade ago we (the collective Colorado hobbyist 'we') were discussing stores that have long since left us. Glancing at the list, I bet we could add another dozen stores. Take a peek:
http://reefcentral.com/forums/showth...&highlight=lfs
And yes, the retail model has changed. The Internet and specifically Amazon have opened up the opportunities to shop from my favorite arm chair. There are many on-line vendors selling animals at various price points. Some have better track records than others... the problem of course is that a bad Internet store can run for much longer than a poor LFS. If my Internet store develops a really bad reputation, I'll just change the name and create a new website. The internet based store has very different margins and a much larger retail ecosphere. When you buy on-line, is there a Contact Us page where humans will answer the phone and or e-mails? Do you have any idea who these folks are or where they are located? That discussion has been had several times as well on this forum, here from 6 years ago:
http://www.marinecolorado.org/forum/...deration-again
Retail is a hard business, retailing live goods is even more difficult. So what can you do? Educate yourself. Buy from quality establishments and avoid those that cut corners or treat their charges poorly. Stop chasing the lowest cost fish or coral and start buying the healthiest and best cared for animal that was sustainably collected or captive bred. Get involved in the hobby and support organizations that educate and promote, as well as defend the hobby we all enjoy. Join and/or support MASNA, PIJAC, OFI, MASC, SCMAS, CAS among others. If you don't now who those organizations are then educate yourself about the forces driving the hobby, as well as those looking to curtail the hobby.
Spend your dollars wisely.... and stop buying on price alone. No one wins.