When my media needs to be replaced, you can come up if you want and we can go through both failure scenarios on my display. I have had both of them happen, and even tested them. The display will be fine. If you flood the chamber, the tank PH will drop about .10 for about 2 hours - not even enough to make the Acropora slime - and after about 1 hour, the PH coming out of the reactor is tank water PH because it is not recirculating long enough to really drop too low. Then, we can turn the bubbles up to as many as you want and nothing will happen to the tank - the reactor will shut down all incoming water and the excess CO2 will just go into the air. The first scenario (reactor purge) will raise the alk, mag and calcium about 2%. The second scenario could melt my media, so we cannot just do this anytime.
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Both scenarios will require me to retune, which is also necessary after new media.
Guys who have PH monitors can have issues with scenario 2 when their PH probe gets out of whack and thinks that the PH is higher than it really is. They melt their media (usually), but the tank does not crash.
Your friend's issue with chronically low PH can happen with a reactor, but it not will continue to fall without the kalk. In most cases, the tank PH can drop .1 to .15, or so, depending the media that you are trying to melt (some will melt at 6.7 and some needs 6.4 or 6.5). Some tanks will not drop at all - mine is around .02. This issue is oftentimes atmospheric CO2 in the home, but I don't know for sure without more details. In any case, I ran my SPS tank in my basement in Missouri with a PH range of 7.78 to 8.11 every day with no issues.
Chronic low PH is not the same thing that would happen if either the bubbles stuck on or the chamber dumped.