Couple have asked, shipping will be split evenly across the number of orders. So you only pay your portion of what you got, if 1 person get's 1 item, they pay $5. If they order two items, they pay $10. I'm expecting shipping to be about $5 per item. First 5 are $49, then every other pack is supposed to be $5. If you split, you'll pay $2.50, etc...
Also, here's the DOA policy from the vendor:
SHIPPING & RETURNS
We will hold orders for up to 7 days. After 7 days the customer is responsible for dead or damaged livestock.
Rare Reef LLC will ship your order normally within 3 business days of being placed. We try to get things shipped as soon as possible though and we just want you all to be aware we do high volumes and sometimes the number of orders coming in gets us backed up slightly. Thanks For Understanding!
Continental U.S.
FedEx Priority Overnight Express - 10:30am Next Day
Shipping Per Order: $49.00 - Includes Insulated Box
- Includes heat pack or icepack when necessary
Delta Cargo provides quick, reliable, C.O.D. shipping that allows us to ship larger items or quantity. If you would prefer this option please let us know.
*Most packages are available very quickly with airline transportation.**
Florida Resident Options
- Includes Insulated Box
- Includes heat pack or icepack when necessary
Fedex Overnight Priority By 10:30 AM Next Day Covers most of Florida DOES NOT COVER PANHANDLE AT ALL
Shipping Per Order: $20.00
Panhandle of Florida $30
Fedex Overnight Priority By 10:30 AM Next Day
Local Pick Up - FREE must be arranged to suit our schedule
Puerto Rico FedEx International - Normally By 4pm Arrival Shipping Per Order: $75.00
- Includes Insulated Box
- Includes heat pack or ice pack when necessary
Return Policy:
All DOA refunds will be in the form of Store Credit - No Exceptions - No Refunds.
There is no refund/credit for the cost of shipping due to DOA.
This cost is paid to FedEx and cannot be recovered. NO EXCEPTIONS
Order Cancellation:
There will be a 15% restocking fee for any orders canceled after 48 hours.
Live Arrival Guarantee:
To guarantee a timely exchange you MUST follow the below guidelines:
-You must be present for the First Attempt of Delivery
- Pictures of the dead specimen must be forwarded to
RareReef@aol.com within 2 hours of time stamp that fedex tracking shows delivered.
You May Not Be Covered under our L.A.G. if:
- Your shipping address is different than your billing address
- If you request special delivery options (Hold at Fedex Location, Shipping with a Friend,
- RARE REEF LLC is not responsible for shipment issues on the fault of the Shipper. I.E. Delays, Mechanical Issues, Weather Issues, Personnel Issues, etc...
- In the case of lost or delayed package Fedex will ONLY cover $100 and the cost of shipping that is responsibility of the buyer to pursue and make those claims.
- Due To Fedex Rules On Covered Contents They Will Only Offer $100 Of Coverage And Shipping Costs. We take NO RESPONSIBILITY for anything damage/theft/loss/delay that fedex/ups is to blame for. By clicking CHECKOUT now and paying your agree to not do unlawful charge backs and damage against Rare Reef LLC.
Rare Reef LLC Holds The Final Right To Refuse Any Refund And We Hold The Right To Add You To A National Do Not Sell List
Privacy Policy:
Rare Reef LLC Promises to never share, sell, or trade your private information including name, address, and phone numbers with any Third Party.