Its all BS anyways. The mad reply the happy come back and do more business. Its sad really. Fir example. The actual Acura survey that I live and die by has a question that if you answer that your car was done when I promised it I get an f. Five possible answers. Four F's and one a. The a is if I got it done before I told you it would be...surveys are all a crock IMO.
thats is bs ...i hate when people tell me something will be done later than it will be just to cover there *** ....especially ****es me off with pizza delivery ....what if they tell me it will be 45mins. and they come in 20 ...guess what im still at the bar dumb *** ...lol